NHTSA 25V125000Manufacturer no. AUDI: 93FR WV: 93CJ
Electrical System › 12v/24v/48v Battery
- Report received by NHTSA
- February 28, 2025
- Owner notification
- May 20, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 13,769 (whole campaign)
- Model names in the NHTSA record
- Q4 E-TRON, Q4 SPORTBACK E-TRON
Components: Electrical System › 12v/24v/48v Battery; Electrical System › Propulsion System › DC/DC Converter
Defect summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Source: NHTSA recall 25V125000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov