NHTSA 21V599000Manufacturer no. R21A9
Back Over Prevention › Display Function
- Report received by NHTSA
- August 2, 2021
- Owner notification
- September 14, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 3,569 (whole campaign)
- Model names in the NHTSA record
- Q50
Defect summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V599000, filed by Nissan North America, Inc.. View the campaign on NHTSA.gov