NHTSA 24V436000Manufacturer no. 66B, 79B
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- June 13, 2024
- Owner notification
- July 9, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,033,433 (whole campaign)
- Model names in the NHTSA record
- COMPASS
Defect summary
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 24V436000, filed by Chrysler (FCA US, LLC). View the campaign on NHTSA.gov