Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2024 · Mercedes-Benz

2024 Mercedes-Benz EQS SUV recalls

NHTSA's recall file lists 2 safety recall campaigns for the 2024 Mercedes-Benz EQS SUV. The most recent was reported on June 5, 2025. Campaigns are matched by the model names in NHTSA's records: EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2024 Mercedes-Benz EQS SUV, newest first
NHTSA numberReportedComponent
25V366000June 5, 2025Back Over Prevention › Warnings › External/Pedestrian Alert
24V372000May 28, 2024Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (Bms/Becm) › Software

Systems involved: Back Over Prevention (1) · Electrical System (1)

Recall records

NHTSA 25V366000Manufacturer no. 2025070005

Back Over Prevention › Warnings › External/Pedestrian Alert

Report received by NHTSA
June 5, 2025
Owner notification
August 1, 2025
Recall initiated by
Manufacturer
Units potentially affected
94 (whole campaign)
Model names in the NHTSA record
EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Safety risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Source: NHTSA recall 25V366000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V372000Manufacturer no. 2024060002

Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (Bms/Becm) › Software

Report received by NHTSA
May 28, 2024
Owner notification
July 5, 2024
Recall initiated by
Manufacturer
Units potentially affected
14,912 (whole campaign)
Build dates listed for the 2024 Mercedes-Benz EQS SUV
February 1, 2023 – May 11, 2024
Model names in the NHTSA record
EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Safety risk

A sudden loss of drive power increases the risk of a crash.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 24V372000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: June 5, 2025.