Model year 2021 · Mercedes-Benz

2021 Mercedes-Benz GLC recalls

NHTSA's recall file lists 9 safety recall campaigns for the 2021 Mercedes-Benz GLC. The most recent was reported on February 2, 2024. Campaigns are matched by the model names in NHTSA's records: AMG GLC43, AMG GLC63, AMG GLC63 S, GLC 300.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2021 Mercedes-Benz GLC, newest first
NHTSA number	Reported	Component
24V070000	February 2, 2024	Exterior Lighting › Headlights
23V445000	June 26, 2023	Fuel System, Gasoline › Delivery › Fuel Pump
22V365000	May 20, 2022	Communication › Auto Crash Notification
22V261000	April 15, 2022	Exterior Lighting › Headlights
21V527000	July 12, 2021	Air Bags › Sensor › Side Impact
21V354000	May 14, 2021	Back Over Prevention › Sensing System › Camera
21V230000	April 1, 2021	Air Bags › Sensor › Occupant Classification
21V072000	February 12, 2021	Communication
21V058000	February 5, 2021	Communication › Auto Crash Notification

Systems involved: Communication (3) · Electrical System (3) · Air Bags (2) · Exterior Lighting (2) · Back Over Prevention (1) · Fuel System, Gasoline (1) · Seat Belts (1) · Seats (1)

Recall records

NHTSA 24V070000

Exterior Lighting › Headlights

Report received by NHTSA: February 2, 2024
Owner notification: February 23, 2024
Recall initiated by: Manufacturer
Units potentially affected: 15,502 (whole campaign)
Model names in the NHTSA record: AMG GLC43, GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.

Remedy

Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V070000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V445000Manufacturer no. 2023070012

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA: June 26, 2023
Owner notification: September 29, 2023
Recall initiated by: Manufacturer
Units potentially affected: 143,551 (whole campaign)
Model names in the NHTSA record: AMG GLC43, AMG GLC63, AMG GLC63 S, GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V445000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 242,722 (whole campaign)
Build dates listed for the 2021 Mercedes-Benz GLC: Not reported – February 18, 2022
Model names in the NHTSA record: AMG GLC43, AMG GLC63, GLC 300

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V261000Manufacturer no. 2022050005

Exterior Lighting › Headlights

Report received by NHTSA: April 15, 2022
Owner notification: June 3, 2022
Recall initiated by: Manufacturer
Units potentially affected: 129 (whole campaign)
Model names in the NHTSA record: AMG GLC43, AMG GLC63, AMG GLC63 S, GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLC 300, GLC 300 4Matic, AMG GLC 63 4Matic, AMG GLC 63 S 4Matic, and AMG GLC 43 4Matic vehicles. The electrical connection for the headlights may not be watertight, which can result in headlight failure.

Safety risk

Headlight failure can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the headlight sealing plugs, as necessary, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V261000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V527000Manufacturer no. 2021070032/33

Air Bags › Sensor › Side Impact

Report received by NHTSA: July 12, 2021
Owner notification: September 3, 2021
Recall initiated by: Manufacturer
Units potentially affected: 542 (whole campaign)
Model names in the NHTSA record: GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

Safety risk

Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

Remedy

Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V527000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V354000Manufacturer no. 2021050012

Back Over Prevention › Sensing System › Camera

Report received by NHTSA: May 14, 2021
Owner notification: June 28, 2021
Recall initiated by: Manufacturer
Units potentially affected: 343,191 (whole campaign)
Model names in the NHTSA record: AMG GLC43, AMG GLC63, GLC 300

Components: Back Over Prevention › Sensing System › Camera; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V354000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V230000Manufacturer no. 2021040016

Air Bags › Sensor › Occupant Classification

Report received by NHTSA: April 1, 2021
Owner notification: May 21, 2021
Recall initiated by: Manufacturer
Units potentially affected: 8,634 (whole campaign)
Model names in the NHTSA record: AMG GLC43, AMG GLC63, AMG GLC63 S, GLC 300

Components: Air Bags › Sensor › Occupant Classification; Seat Belts › Pretensioner; Seats

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Safety risk

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V230000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V072000Manufacturer no. 2021030005

Communication

Report received by NHTSA: February 12, 2021
Owner notification: March 31, 2021
Recall initiated by: Manufacturer
Units potentially affected: 67 (whole campaign)
Model names in the NHTSA record: GLC 300

Components: Communication; Communication › Auto Crash Notification

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V072000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA: February 5, 2021
Owner notification: March 12, 2021
Recall initiated by: Manufacturer
Units potentially affected: 1,292,258 (whole campaign)
Model names in the NHTSA record: AMG GLC43, AMG GLC63, GLC 300

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: February 5, 2024.