Recall records
- Report received by NHTSA
- December 13, 2024
- Owner notification
- January 31, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 697 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Source: NHTSA recall 24V930000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2023
- Owner notification
- January 31, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 387 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Safety risk
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V876000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2023
- Owner notification
- March 4, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 3,739 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Safety risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V875000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 24, 2023
- Owner notification
- May 5, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 6,857 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V204000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 17, 2023
- Owner notification
- June 26, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 52,993 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Components: Electrical System › Wiring › Fuses And Circuit Breakers; Visibility › Defroster/Defogger/HVAC System › Fan/Motor
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Safety risk
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V100000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 21, 2022
- Owner notification
- February 10, 2023
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 124,305 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Safety risk
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V796000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- May 20, 2022
- Owner notification
- October 13, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 19,937 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Communication › Auto Crash Notification; Electrical System › Software
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Safety risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V360000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 27, 2022
- Owner notification
- July 20, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 12,086 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V281000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 15, 2021
- Owner notification
- February 11, 2022
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 48,400 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety risk
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V972000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 2, 2021
- Owner notification
- August 17, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 33,437 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Back Over Prevention › Display Function; Electrical System › Software
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V411000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 2, 2021
- Owner notification
- August 11, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,078 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Air Bags › Passenger Side Frontal › Cushion; Electrical System
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V410000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- May 17, 2021
- Owner notification
- July 2, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 168 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Safety risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V360000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 6, 2021
- Owner notification
- May 28, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,444 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Safety risk
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V241000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 5, 2021
- Owner notification
- May 11, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Safety risk
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V237000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 5, 2021
- Owner notification
- May 28, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,285 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V235000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 10, 2021
- Owner notification
- January 20, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 56 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V153000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 10, 2021
- Owner notification
- June 4, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 56,534 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Safety risk
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Remedy
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V152000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 17, 2021
- Owner notification
- March 5, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 198 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V077000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 5, 2021
- Owner notification
- May 5, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 84,345 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Safety risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V055000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2020
- Owner notification
- January 5, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 9,094 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Safety risk
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Remedy
DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V802000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 11, 2020
- Owner notification
- February 1, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 2500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.
Safety risk
In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
Remedy
DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V772000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 8, 2020
- Owner notification
- March 17, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 9 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Safety risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V756000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 28, 2020
- Owner notification
- December 23, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 47,667 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Safety risk
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V663000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- September 29, 2020
- Owner notification
- January 19, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,010 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Safety risk
A fuel leak can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V595000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- August 4, 2020
- Owner notification
- September 18, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 46 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
Safety risk
An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V453000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- July 27, 2020
- Owner notification
- October 1, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Components: Suspension › Front › Stabilizer Bar; Suspension › Rear
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Safety risk
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V427000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- July 27, 2020
- Owner notification
- October 1, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 26 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Safety risk
The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V426000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 3, 2020
- Owner notification
- August 24, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 11,013 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Components: Air Bags › Side/Window; Electrical System › Wiring; Seats
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V322000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 26, 2020
- Owner notification
- May 18, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 52,127 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V180000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 25, 2020
- Owner notification
- May 22, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 48,791 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Service Brakes, Air › Supply › Hoses, Lines/Piping, And Fittings; Structure › Frame And Members › Underbody Shields
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V181000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 18, 2020
- Owner notification
- May 15, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 65 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
Safety risk
A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V157000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 18, 2020
- Owner notification
- May 15, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 332 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Safety risk
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V156000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 18, 2020
- Owner notification
- May 15, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 289 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Safety risk
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V155000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 25, 2020
- Owner notification
- April 24, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 25 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
Safety risk
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V110000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 25, 2020
- Owner notification
- April 13, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 8,595 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
Safety risk
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V109000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 12, 2020
- Owner notification
- April 10, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,385 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.
Safety risk
An exhaust gas leak in the engine compartment increases the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V079000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 12, 2020
- Owner notification
- May 4, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,424 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Engine And Engine Cooling › Exhaust System; Engine And Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (Egr Valve)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
Safety risk
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V078000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 19, 2019
- Owner notification
- April 15, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 183 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 30, 2018 – April 5, 2019
- Model names in the NHTSA record
- SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Safety risk
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V908000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- November 7, 2019
- Owner notification
- January 3, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,987 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 30, 2018 – July 30, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.
Safety risk
A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V798000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- November 6, 2019
- Owner notification
- March 9, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 3 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- October 21, 2018 – November 21, 2018
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
Safety risk
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V800000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 8, 2019
- Owner notification
- February 10, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 153 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- December 10, 2018 – January 31, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Safety risk
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V716000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 2, 2019
- Owner notification
- February 10, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,232 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 31, 2018 – July 11, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V695000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 2, 2019
- Owner notification
- November 15, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 19 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- April 12, 2018 – September 20, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Source: NHTSA recall 19V693000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- September 18, 2019
- Owner notification
- November 1, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 5,626 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- December 17, 2017 – June 12, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Safety risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V665000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- August 12, 2019
- Owner notification
- September 30, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 8,243 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- February 8, 2019 – June 19, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Exterior Lighting › Tail Lights; Exterior Lighting › Tail Lights › Switch
Defect summary
Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
Safety risk
Reduced taillight visibility increases the risk of a crash.
Remedy
MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V591000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- July 2, 2019
- Owner notification
- January 21, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,079 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 31, 2018 – May 29, 2019
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V507000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 18, 2019
- Owner notification
- June 14, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,517 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- September 27, 2018 – February 14, 2019
- Model names in the NHTSA record
- SPRINTER 2500, SPRINTER 3500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
Safety risk
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V309000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 9, 2019
- Owner notification
- June 11, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 590 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 1, 2018 – January 29, 2019
- Model names in the NHTSA record
- SPRINTER 2500, SPRINTER 3500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.
Safety risk
Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V284000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 20, 2019
- Owner notification
- May 17, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 7 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- April 12, 2018 – December 28, 2018
- Model names in the NHTSA record
- SPRINTER 2500, SPRINTER 3500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Safety risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V222000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
NHTSA 19V121000
Exterior Lighting › Fog Lights
- Report received by NHTSA
- February 22, 2019
- Owner notification
- April 18, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,197 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 1, 2018 – January 4, 2019
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Safety risk
The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V121000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- January 31, 2019
- Owner notification
- February 15, 2019
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,358 (whole campaign)
- Build dates listed for the 2019 Mercedes-Benz Sprinter
- August 1, 2018 – January 22, 2019
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
Safety risk
The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
Remedy
Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 19V070000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov