Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2020 · Volkswagen

2020 Volkswagen Atlas Cross Sport recalls

NHTSA's recall file lists 11 safety recall campaigns for the 2020 Volkswagen Atlas Cross Sport — 1 with a do-not-drive or park-outside advisory. The most recent was reported on June 20, 2024. Campaigns are matched by the model names in NHTSA's records: ATLAS CROSS SPORT.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2020 Volkswagen Atlas Cross Sport, newest first
NHTSA numberReportedComponent
24V464000June 20, 2024Air Bags › Sensor › Occupant Classification › Front Passenger
23V215000March 29, 2023Air Bags › Sensor › Occupant Classification › Front Passenger
22V815000October 31, 2022Tires › Pressure Monitoring And Regulating Systems
22V152000March 28, 2022Air Bags › Side/Window
22V086000February 16, 2022Equipment › Other › Labels
21V892000November 17, 2021Air Bags › Air Bag/Restraint Control Module
21V026000January 27, 2021Steering
20V712000November 17, 2020SteeringDo not drive
20V702000November 13, 2020Tires › Sidewall
20V505000August 26, 2020Seats
20V504000August 26, 2020Exterior Lighting › Headlights

Systems involved: Air Bags (4) · Steering (2) · Tires (2) · Equipment (1) · Exterior Lighting (1) · Seats (1) · Visibility (1)

Recall records

NHTSA 24V464000Manufacturer no. 69PZ

Air Bags › Sensor › Occupant Classification › Front Passenger

Report received by NHTSA
June 20, 2024
Owner notification
September 30, 2024
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
271,330 (whole campaign)
Build dates listed for the 2020 Volkswagen Atlas Cross Sport
October 1, 2020 – June 18, 2024
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety risk

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V464000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 23V215000Manufacturer no. 69FB

Air Bags › Sensor › Occupant Classification › Front Passenger

Report received by NHTSA
March 29, 2023
Owner notification
March 22, 2024
Recall initiated by
Manufacturer
Units potentially affected
143,053 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety risk

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V215000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 22V815000Manufacturer no. AU:45J7,VW:45J6,45J8

Tires › Pressure Monitoring And Regulating Systems

Report received by NHTSA
October 31, 2022
Owner notification
November 18, 2022
Recall initiated by
Manufacturer
Units potentially affected
296,044 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Safety risk

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 22V815000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 22V152000Manufacturer no. 97GF

Air Bags › Side/Window

Report received by NHTSA
March 28, 2022
Owner notification
June 22, 2022
Recall initiated by
Manufacturer
Units potentially affected
222,892 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Safety risk

A delayed air bag deployment can increase the risk of injury.

Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V152000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 22V086000Manufacturer no. 09D9

Equipment › Other › Labels

Report received by NHTSA
February 16, 2022
Owner notification
March 31, 2022
Recall initiated by
Manufacturer
Units potentially affected
3,648 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety risk

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V086000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 21V892000Manufacturer no. 87H4

Air Bags › Air Bag/Restraint Control Module

Report received by NHTSA
November 17, 2021
Owner notification
January 14, 2022
Recall initiated by
Manufacturer
Units potentially affected
54,429 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Components: Air Bags › Air Bag/Restraint Control Module; Visibility › Defroster/Defogger/HVAC System

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

Safety risk

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

Remedy

Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V892000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 21V026000Manufacturer no. 40Q7

Steering

Report received by NHTSA
January 27, 2021
Owner notification
February 16, 2021
Recall initiated by
Manufacturer
Units potentially affected
10,303 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Safety risk

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V026000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 20V712000Manufacturer no. 40Q6

Steering

Do not drive advisory

Report received by NHTSA
November 17, 2020
Owner notification
November 19, 2020
Recall initiated by
Manufacturer
Units potentially affected
776 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V712000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 20V702000Manufacturer no. 44Q5

Tires › Sidewall

Report received by NHTSA
November 13, 2020
Owner notification
November 30, 2020
Recall initiated by
Manufacturer
Units potentially affected
760 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Safety risk

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V702000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 20V505000Manufacturer no. 72L1, 72K8, 72K9

Seats

Report received by NHTSA
August 26, 2020
Owner notification
September 11, 2020
Recall initiated by
Manufacturer
Units potentially affected
5,376 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety risk

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V505000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

NHTSA 20V504000Manufacturer no. 94N7

Exterior Lighting › Headlights

Report received by NHTSA
August 26, 2020
Owner notification
September 9, 2020
Recall initiated by
Manufacturer
Units potentially affected
11 (whole campaign)
Model names in the NHTSA record
ATLAS CROSS SPORT

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V504000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: June 21, 2024.