NHTSA 20V716000Manufacturer no. 91BB / 91BC
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- November 18, 2020
- Owner notification
- December 11, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 32,048 (whole campaign)
- Model names in the NHTSA record
- GOLF
Defect summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V716000, filed by Volkswagen Group of America, Inc.. View the campaign on NHTSA.gov