NHTSA 24V060000Manufacturer no. N232426400
Latches/Locks/Linkages › Tailgate › Latch
- Report received by NHTSA
- February 1, 2024
- Owner notification
- May 17, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 570,434 (whole campaign)
- Model names in the NHTSA record
- SIERRA 2500, SIERRA 3500
Defect summary
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Safety risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 24V060000, filed by General Motors, LLC. View the campaign on NHTSA.gov