Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2017 · Mercedes-Benz

2017 Mercedes-Benz GLS / GL-Class recalls

NHTSA's recall file lists 11 safety recall campaigns for the 2017 Mercedes-Benz GLS / GL-Class. The most recent was reported on May 20, 2022. Campaigns are matched by the model names in NHTSA's records: AMG GLS63, GL350, GL450, GL550, GLS350D, GLS450, GLS550.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2017 Mercedes-Benz GLS / GL-Class, newest first
NHTSA numberReportedComponent
22V365000May 20, 2022Communication › Auto Crash Notification
21V072000February 12, 2021Communication
21V058000February 5, 2021Communication › Auto Crash Notification
19V787000November 1, 2019Communication
18V272000April 27, 2018Suspension › Front
17V816000December 18, 2017Latches/Locks/Linkages › Doors › Latch
17V655000October 17, 2017Air Bags › Frontal › Passenger Side › Inflator Module
17V241000April 11, 2017Steering › Electric Power Assist System
17V177000March 14, 2017Air Bags › Frontal › Sensor/Control Module-Inactive
17V077000February 8, 2017Latches/Locks/Linkages
16V903000December 15, 2016Air Bags › Frontal

Systems involved: Communication (4) · Air Bags (3) · Electrical System (3) · Latches/Locks/Linkages (2) · Steering (1) · Suspension (1) · Visibility (1)

Recall records

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA
May 20, 2022
Owner notification
July 8, 2022
Recall initiated by
Manufacturer
Units potentially affected
242,722 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
August 5, 2016 – Not reported
Model names in the NHTSA record
GLS450

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V072000Manufacturer no. 2021030005

Communication

Report received by NHTSA
February 12, 2021
Owner notification
March 31, 2021
Recall initiated by
Manufacturer
Units potentially affected
67 (whole campaign)
Model names in the NHTSA record
GLS450

Components: Communication; Communication › Auto Crash Notification

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V072000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA
February 5, 2021
Owner notification
March 12, 2021
Recall initiated by
Manufacturer
Units potentially affected
1,292,258 (whole campaign)
Model names in the NHTSA record
AMG GLS63, GLS450, GLS550

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V787000Manufacturer no. 2019120008

Communication

Report received by NHTSA
November 1, 2019
Owner notification
December 23, 2019
Recall initiated by
Manufacturer
Units potentially affected
24,226 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
January 20, 2012 – October 6, 2016
Model names in the NHTSA record
AMG GLS63, GLS450, GLS550

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Safety risk

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V787000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V272000Manufacturer no. 2018070015

Suspension › Front

Report received by NHTSA
April 27, 2018
Owner notification
August 30, 2018
Recall initiated by
Manufacturer
Units potentially affected
9,725 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
December 23, 2010 – June 1, 2016
Model names in the NHTSA record
AMG GLS63, GLS350D, GLS450, GLS550

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Safety risk

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V272000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V816000Manufacturer no. 2018010009

Latches/Locks/Linkages › Doors › Latch

Report received by NHTSA
December 18, 2017
Owner notification
March 9, 2018
Recall initiated by
Manufacturer
Units potentially affected
8,700 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
January 3, 2017 – August 8, 2017
Model names in the NHTSA record
AMG GLS63, GLS450, GLS550

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Safety risk

If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V816000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V655000Manufacturer no. 2018020002

Air Bags › Frontal › Passenger Side › Inflator Module

Report received by NHTSA
October 17, 2017
Owner notification
February 26, 2018
Recall initiated by
Manufacturer
Units potentially affected
3,620 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
May 4, 2016 – July 27, 2016
Model names in the NHTSA record
GLS450

Components: Air Bags › Frontal › Passenger Side › Inflator Module; Visibility › Windshield

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

Safety risk

If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V655000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V241000Manufacturer no. 2017050013

Steering › Electric Power Assist System

Report received by NHTSA
April 11, 2017
Owner notification
September 29, 2017
Recall initiated by
Manufacturer
Units potentially affected
58,323 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
August 5, 2015 – June 7, 2016
Model names in the NHTSA record
AMG GLS63, GL350, GL450, GL550

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Safety risk

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V241000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V177000

Air Bags › Frontal › Sensor/Control Module-Inactive

Report received by NHTSA
March 14, 2017
Owner notification
April 21, 2017
Recall initiated by
Manufacturer
Units potentially affected
51 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
January 1, 2008 – January 1, 2017
Model names in the NHTSA record
GL450

Components: Air Bags › Frontal › Sensor/Control Module-Inactive; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety risk

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V177000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V077000

Latches/Locks/Linkages

Report received by NHTSA
February 8, 2017
Owner notification
March 10, 2017
Recall initiated by
Manufacturer
Units potentially affected
5,882 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
July 20, 2016 – October 16, 2016
Model names in the NHTSA record
AMG GLS63, GLS450, GLS550

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Safety risk

In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.

Remedy

MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V077000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 16V903000Manufacturer no. 2016120004

Air Bags › Frontal

Report received by NHTSA
December 15, 2016
Owner notification
January 18, 2017
Recall initiated by
Manufacturer
Units potentially affected
47,799 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz GLS / GL-Class
April 23, 2014 – May 10, 2016
Model names in the NHTSA record
AMG GLS63, GL350, GL550

Components: Air Bags › Frontal; Air Bags › Sensor › Occupant Classification

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

Safety risk

If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 16V903000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: May 23, 2022.