Model year 2020 · Mercedes-Benz

2020 Mercedes-Benz GLS / GL-Class recalls

NHTSA's recall file lists 24 safety recall campaigns for the 2020 Mercedes-Benz GLS / GL-Class. The most recent was reported on March 15, 2024. Campaigns are matched by the model names in NHTSA's records: AMG GLS63, GLS 450, GLS 580 4MATIC, GLS450.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2020 Mercedes-Benz GLS / GL-Class, newest first
NHTSA number	Reported	Component
24V207000	March 15, 2024	Electrical System › Wiring
24V118000	February 16, 2024	Power Train › Automatic Transmission › Control Module › Software
23V733000	November 1, 2023	Visibility › Sun/Moon Roof Assembly
23V177000	March 17, 2023	Visibility › Defroster/Defogger/HVAC System
22V732000	September 30, 2022	Seats › Mid/Rear Assembly
22V680000	September 12, 2022	Structure › Body
22V466000	July 1, 2022	Air Bags › Frontal
22V365000	May 20, 2022	Communication › Auto Crash Notification
22V232000	April 8, 2022	Back Over Prevention › Display Function
22V231000	April 8, 2022	Electrical System › Wiring › Interior/Under Dash
21V961000	December 13, 2021	Fuel System, Gasoline › Fuel Injection System › Fuel Rail
21V818000	October 18, 2021	Seats
21V771000	October 1, 2021	Air Bags › Air Bag/Restraint Control Module
21V354000	May 14, 2021	Back Over Prevention › Sensing System › Camera
21V288000	April 23, 2021	Equipment › Appliance › Air Conditioner
21V071000	February 12, 2021	Electronic Stability Control (ESC) › Control Module › Software
21V058000	February 5, 2021	Communication › Auto Crash Notification
21V057000	February 5, 2021	Structure › Interior Panels › Dashboard
20V626000	October 9, 2020	Electrical System › Wiring
20V329000	June 5, 2020	Suspension › Front › Shock Absorber
20V172000	March 20, 2020	Structure › Frame And Members
20V089000	February 14, 2020	Electrical System › Instrument Cluster/Panel
19V709000	October 4, 2019	Structure › Body › Door › Hinge And Attachments
19V587000	August 12, 2019	Equipment › Appliance › Air Conditioner

Systems involved: Electrical System (7) · Structure (4) · Visibility (3) · Air Bags (2) · Back Over Prevention (2) · Communication (2) · Equipment (2) · Seats (2) · Electronic Stability Control (ESC) (1) · Exterior Lighting (1) · Fuel System, Gasoline (1) · Power Train (1) · Steering (1) · Suspension (1)

Recall records

NHTSA 24V207000Manufacturer no. 2024040002

Electrical System › Wiring

Report received by NHTSA: March 15, 2024
Owner notification: May 3, 2024
Recall initiated by: Manufacturer
Units potentially affected: 116,020 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Safety risk

An overheated ground connection can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V207000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V118000

Power Train › Automatic Transmission › Control Module › Software

Report received by NHTSA: February 16, 2024
Owner notification: March 29, 2024
Recall initiated by: Manufacturer
Units potentially affected: 105,071 (whole campaign)
Model names in the NHTSA record: GLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Safety risk

An engine stall increases the risk of a crash.

Remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V118000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V733000Manufacturer no. 2023110007

Visibility › Sun/Moon Roof Assembly

Report received by NHTSA: November 1, 2023
Owner notification: December 15, 2023
Recall initiated by: Manufacturer
Units potentially affected: 8 (whole campaign)
Model names in the NHTSA record: GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

Safety risk

A sunroof that closes unexpectedly can increase the risk of injury.

Remedy

Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V733000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V177000Manufacturer no. 2023030014 & 15

Visibility › Defroster/Defogger/HVAC System

Report received by NHTSA: March 17, 2023
Owner notification: April 28, 2023
Recall initiated by: Manufacturer
Units potentially affected: 61,450 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V177000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V732000Manufacturer no. 2022100011

Seats › Mid/Rear Assembly

Report received by NHTSA: September 30, 2022
Owner notification: November 18, 2022
Recall initiated by: Manufacturer
Units potentially affected: 59,574 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Safety risk

A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V732000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V680000Manufacturer no. 2022090010

Structure › Body

Report received by NHTSA: September 12, 2022
Owner notification: November 1, 2022
Recall initiated by: Manufacturer
Units potentially affected: 161,000 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Safety risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V680000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V466000Manufacturer no. 2022070006

Air Bags › Frontal

Report received by NHTSA: July 1, 2022
Owner notification: August 22, 2022
Recall initiated by: Manufacturer
Units potentially affected: 81 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

Remedy

Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V466000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 242,722 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS 450, GLS 580 4MATIC

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V232000Manufacturer no. 2022060007

Back Over Prevention › Display Function

Report received by NHTSA: April 8, 2022
Owner notification: July 15, 2022
Recall initiated by: Manufacturer
Units potentially affected: 126,443 (whole campaign)
Model names in the NHTSA record: GLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V232000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V231000Manufacturer no. 2022040017

Electrical System › Wiring › Interior/Under Dash

Report received by NHTSA: April 8, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 21,306 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Safety risk

An overheated electrical cable can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V231000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V961000Manufacturer no. 2022030003

Fuel System, Gasoline › Fuel Injection System › Fuel Rail

Report received by NHTSA: December 13, 2021
Owner notification: April 22, 2022
Recall initiated by: Manufacturer
Units potentially affected: 139 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Components: Fuel System, Gasoline › Fuel Injection System › Fuel Rail; Fuel System, Gasoline › Fuel Injection System › Injectors

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy

Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V961000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V818000Manufacturer no. 2021110010

Seats

Report received by NHTSA: October 18, 2021
Owner notification: December 8, 2021
Recall initiated by: Manufacturer
Units potentially affected: 27 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Safety risk

Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V818000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V771000Manufacturer no. 2021100001

Air Bags › Air Bag/Restraint Control Module

Report received by NHTSA: October 1, 2021
Owner notification: October 29, 2021
Recall initiated by: Manufacturer
Units potentially affected: 3 (whole campaign)
Model names in the NHTSA record: GLS 580 4MATIC

Components: Air Bags › Air Bag/Restraint Control Module; Air Bags › Frontal

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.

Safety risk

An air bag that does not deploy properly during a crash can increase the risk of injury.

Remedy

Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V771000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V354000Manufacturer no. 2021050012

Back Over Prevention › Sensing System › Camera

Report received by NHTSA: May 14, 2021
Owner notification: June 28, 2021
Recall initiated by: Manufacturer
Units potentially affected: 343,191 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Components: Back Over Prevention › Sensing System › Camera; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V354000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V288000Manufacturer no. 2021040024

Equipment › Appliance › Air Conditioner

Report received by NHTSA: April 23, 2021
Owner notification: June 4, 2021
Recall initiated by: Manufacturer
Units potentially affected: 6,331 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V288000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V071000Manufacturer no. 2021030004

Electronic Stability Control (ESC) › Control Module › Software

Report received by NHTSA: February 12, 2021
Owner notification: March 31, 2021
Recall initiated by: Manufacturer
Units potentially affected: 41,838 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Safety risk

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V071000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA: February 5, 2021
Owner notification: March 12, 2021
Recall initiated by: Manufacturer
Units potentially affected: 1,292,258 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS 450, GLS 580 4MATIC

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V057000Manufacturer no. 2021030003

Structure › Interior Panels › Dashboard

Report received by NHTSA: February 5, 2021
Owner notification: April 16, 2021
Recall initiated by: Manufacturer
Units potentially affected: 8 (whole campaign)
Model names in the NHTSA record: GLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

Safety risk

In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V057000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V626000Manufacturer no. 2020100015/6

Electrical System › Wiring

Report received by NHTSA: October 9, 2020
Owner notification: November 13, 2020
Recall initiated by: Manufacturer
Units potentially affected: 12,799 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Components: Electrical System › Wiring; Exterior Lighting › Headlights; Steering › Electric Power Assist System; Visibility › Windshield Wiper/Washer › Motor

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.

Safety risk

If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V626000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 20V329000Manufacturer no. 2020090001

Suspension › Front › Shock Absorber

Report received by NHTSA: June 5, 2020
Owner notification: October 20, 2020
Recall initiated by: Manufacturer
Units potentially affected: 38 (whole campaign)
Model names in the NHTSA record: GLS 450, GLS 580 4MATIC

Components: Suspension › Front › Shock Absorber; Suspension › Rear › Shock Absorber

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Safety risk

Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V329000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 20V172000Manufacturer no. 2020060013

Structure › Frame And Members

Report received by NHTSA: March 20, 2020
Owner notification: July 17, 2020
Recall initiated by: Manufacturer
Units potentially affected: 224 (whole campaign)
Model names in the NHTSA record: GLS 450

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

Safety risk

If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V172000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 20V089000Manufacturer no. 2020030019

Electrical System › Instrument Cluster/Panel

Report received by NHTSA: February 14, 2020
Owner notification: March 31, 2020
Recall initiated by: Manufacturer
Units potentially affected: 2,101 (whole campaign)
Model names in the NHTSA record: GLS 580 4MATIC, GLS450

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V089000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 19V709000Manufacturer no. 2019100011

Structure › Body › Door › Hinge And Attachments

Report received by NHTSA: October 4, 2019
Owner notification: November 8, 2019
Recall initiated by: Manufacturer
Units potentially affected: 13,799 (whole campaign)
Build dates listed for the 2020 Mercedes-Benz GLS / GL-Class: August 23, 2018 – September 27, 2019
Model names in the NHTSA record: GLS 580 4MATIC, GLS450

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Safety risk

The detached trim can become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V709000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 19V587000Manufacturer no. 2019080005

Equipment › Appliance › Air Conditioner

Report received by NHTSA: August 12, 2019
Owner notification: September 6, 2019
Recall initiated by: Manufacturer
Units potentially affected: 18,392 (whole campaign)
Build dates listed for the 2020 Mercedes-Benz GLS / GL-Class: September 5, 2018 – August 2, 2019
Model names in the NHTSA record: GLS 450

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Safety risk

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Remedy

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V587000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: March 18, 2024.